Welcome to NextDocs. We take your privacy seriously and are committed to protecting and respecting your personal data. This Privacy Policy outlines the types of information we collect from you or that you provide to us, how we use and share this information, and the safeguards we put in place to keep your information secure.
We collect information that you provide directly to us when you create an account, upload documents, collaborate with teammates, or otherwise communicate with us. This may include personal data such as your name, email address, and any other information you choose to include in your documents or correspondence. We may also collect technical data such as your IP address, device information, browser type, operating system, and usage details (e.g., the pages you visit or features you interact with). Additionally, we log how you use our services, including any commands or prompts entered into our AI features, so that we can continually improve your experience.
NextDocs uses the information we collect to operate, maintain, and improve our platform. This includes processing your documents, personalizing the services, and making your interactions with our AI features more efficient. By using NextDocs, you acknowledge and consent that your data—including user-generated content—may be used to train and refine the AI models that power our service. We strive to strip or obfuscate any personally identifiable information from training inputs where feasible, but you understand that certain processing of your data is necessary for us to provide continuous improvements and new features. We do not sell your data to third parties for their own marketing purposes.
We use your personal information to provide, enhance, and personalize our services. Specifically, we may use your data to: (1) Create, customize, and share documents; (2) Process and respond to your requests, inquiries, or feedback; (3) Communicate with you about your account and usage of NextDocs; (4) Develop new features, troubleshoot issues, and perform analytics on service usage patterns; (5) Comply with legal requirements or requests from law enforcement and government agencies. In all such cases, we only process personal data where we believe we have a lawful basis to do so.
We do not share your personal information with third parties except under limited circumstances, such as: (1) With trusted service providers who assist us in operating our platform or conducting our business, so long as they agree to adhere to strict confidentiality obligations; (2) When required by law, regulation, court order, or legal process; (3) To enforce our Terms of Service and other agreements, or to protect the rights, property, or safety of NextDocs, our users, or others. In some cases, we may share aggregated or de-identified information, which cannot reasonably be used to identify you, for business or research purposes.
We use cookies and similar tracking technologies to collect information about how you use our website and services. Cookies help us remember your preferences, understand website usage patterns, and customize your user experience. You can typically adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, if you choose to block or delete cookies, some parts of our service may not function properly.
NextDocs implements a variety of technical, administrative, and physical security measures to protect the confidentiality and integrity of your personal information. These safeguards may include encryption of data in transit, secure server infrastructure, restricted access to data within our organization, and regular security assessments. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take steps to protect your account credentials and to notify us immediately of any unauthorized use of your account.
We retain your personal data and user-generated content for as long as necessary to provide our services, fulfill the purposes described in this policy, or comply with applicable legal requirements. If you decide to stop using NextDocs or request deletion of your account, we will take reasonable steps to remove your personal data from our systems, unless retention is necessary to meet legal obligations or to protect our legitimate interests.
Depending on your jurisdiction, you may have certain legal rights regarding your personal data, such as the right to request access to or deletion of your personal information. You can typically access and update your account details by logging into your NextDocs account. If you have questions or need assistance exercising your rights, please contact us at the email address provided below.
NextDocs is not intended for use by individuals under the age of 16, and we do not knowingly collect information from children. If we learn that a child under 16 has provided us with personal information, we will take steps to delete such information as soon as possible.
Our platform may contain links to third-party websites or services that are not operated by NextDocs. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policies of every website or service you visit. We assume no responsibility or liability for the content, privacy policies, or practices of any third-party sites or services.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make significant changes, we will notify you by email (if you have provided one) or by posting a prominent notice on our platform. The date of the latest revision will be posted at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please email us at hello@nextdocs.io. We value your feedback and take your privacy inquiries seriously.